Whether you have a question about a story, a worry about your account, a feature request, or just want to tell us about a moment your child loved, we want to hear it.
Say hello
hello@cradleadventures.com
General questions, feedback, and lovely surprises.
Learn more
info@cradleadventures.com
Questions about plans, features, or how the magic works, before you sign up.
Account help
help@cradleadventures.com
Trouble signing in, billing, or a story that didn't feel right.
Tech support
support@cradleadventures.com
Something not working as expected? Bugs, glitches, or anything you'd like fixed.
Safety concerns
safety@cradleadventures.com
Anything that worried you about content or privacy. Reviewed within 24h.
Press & partnerships
press@cradleadventures.com
Media, schools, libraries, and partnership ideas.
Frequently asked
How long until I hear back?
We aim to reply within one business day. Safety concerns are reviewed within 24 hours, including weekends.
Can I request a story by email?
Generated stories live inside the app for safety and personalization reasons, but if you'd like help making yours, just write in and we'll walk you through it.
Are you hiring?
Always interested in talented humans who care about children and stories. Send a note to hello@cradleadventures.com and tell us what kind of magic you make.